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The best way to contact us is via email:

For all online orders, enquiries, and customer support:

For all workshop enquiries and assistance:

For technical assistance on Steadicam:
*We are open normal business hours from 9am – 5.30pm Monday – Friday GMT.
Telephone +44 (0)1753 783 960
Our Address:
Tiffen International Ltd
Pinewood Studios
Iver Heath
United Kingdom
Find us at Pinewood
*Visits are by arranged appointment only. We are a working office and all stock is held offsite.
Our Websites:
Web Order processing:
We aim to process orders within 24hrs of receiving during Monday -Friday.
Orders received after 3pm GMT will be processed the following working day.
We will process orders received after 3pm GMT on a Friday – and over the weekend, on the following Monday.
An email confirmation will be sent to you when we commence processing your order for despatch.
Our Terms & Conditions can be found here
Our VAT Number is GB 781534713
If you are based outside of the EU or are a registered EU Business with VAT number, and would like to purchase excluding VAT, please contact us directly at the above email details.
Due to unprecedented global demand for our Filters, dispatch may be delayed to 10-14 days. This is especially so, with some grades and sizes of Tiffen Black Promist, Glimmerglass ring filters. Our factories are working hard to keep up with orders, but please do bear this in mind. We will dispatch items as soon as goods arrive with us.